Provision of Services Regulations
The following is information is required to be brought to the attention of interested parties by the Provision of Services Regulations 2009.
Coots & Boots Limited
The term ‘Coots & Boots or ‘us’ or ‘we’ refers to the owner of the website, Coots and Boots Limited, whose registered office is:
Coots and Boots, Building 1 Chalfont Park, Chalfont St. Peter, Gerrards Cross, England, SL9 0BG. Our company registration number is 15805906. The term ‘you’ refers to the user or viewer of our website.
Licensing body
Duncan Coutts and Rupen Patel are licensed to act as Insolvency Practitioners in the United Kingdom by the Institute of Chartered Accountants in England and Wales.
Partners, directors, principals or staff of Coots & Boots acting as licensed Insolvency Practitioners, act without personal liability at all times.
Rules governing actions
All insolvency practitioners are bound by the rules of their professional body, including any that relate specifically to insolvency. The rules of the professional bodies that licence Coots & Boots’s insolvency practitioners can be found here. In addition, insolvency practitioners are bound by the Statements of Insolvency Practice (SIPs), details of which can be found here.
Codes of conduct and ethics
The firm, its partners, directors, principals, and staff are subject to various codes of conduct. See here, the Institute of Chartered Accountants in England and Wales (ICAEW) Code of Ethics for all partners and staff, and here, the ICAEW Code Of Ethics for Insolvency practitioners with which all insolvency practitioners are required to comply. These codes are in English.
Professional Indemnity Insurance
In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our Professional Indemnity insurer is Marsh Limited, 1 Tower Place West, Tower Place, London, EC3R 5BU. The territorial coverage is worldwide, excluding business concluded in the United States of America or Canada and excludes any action of a claim brought in any court of either of those two countries.
Policy number: 00045513PIC
Applicable Law
The courts of England will have exclusive jurisdiction in relation to any matters arising from any acts or dealings with Coots and Boots.
Conflicts of interest
Should a conflict of interest arise, either between two or more of our clients, or in the provision of multiple services to a single client, we will take such steps as are necessary to deal with the conflict. In resolving it, we would be guided by the Code of Ethics of the Institute of Chartered Accountants in England and Wales (see Section 3 subsection 220).
Complaints
At Coots & Boots we always strive to provide a professional and efficient service. However, we recognise that it is in the nature of insolvency proceedings for disputes to arise from time to time. Should you have any comments or complaints regarding an insolvency, please contact one of the Office Holders in the first instance. If you consider that your comments or complaint have not been dealt with appropriately you should then put details of your concerns in writing to our Complaints Officer at complaints@cootsandboots.com who will then formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of a partner unconnected with the appointment.
If you still feel that you have not received a satisfactory response, then you may be able to make a complaint to the Complaints Gateway operated by the Insolvency Service. Any such complaint should be completed online using the form here: Complain About IP. If you have difficulty accessing the online complaints form, you can also make your complaint through the Insolvency Service Enquiry Line at insolvency.enquiryline@insolvency.gov.uk or telephone: 0300 678 0015.
The Complaints Gateway will in turn determine if such complaint should be addressed by the Office Holder’s regulatory body.
Bribery Act 2010
It is the Firm’s policy to conduct all of its business in a transparent, honest and legal manner. We take a zero-tolerance approach to bribery and corruption and we are committed to acting professionally, fairly and with integrity in all our business dealings and relationships, in respect of our UK business and our business dealings abroad.
The Firm will monitor the effectiveness and review the implementation of this policy regularly, considering its suitability, adequacy and effectiveness. Any amendments to the policy following the review will be notified to staff after they are made.
This policy is implemented in accordance with the Bribery Act 2010 (the “Bribery Act”). It applies to all individuals working with the Firm, including principals, managers, employees (whether permanent, fixed-term or temporary), consultants, contractors, trainees, interns, staff seconded to the Firm from elsewhere, home-workers, casual workers, agency staff, volunteers, agents or any other person connected to the Firm’s business or any of its subsidiaries or their employees located in the UK and abroad (referred to as “staff” in this policy).
Third party websites
This website contains links to third party websites. We provide these links for the convenience of visitors to our website. We make no representation and accept no responsibility regarding the accuracy of the information contained on third party websites. The existence of a link to another website does not constitute an endorsement of any organisation, or the services of any organisation, featured on that website. We can accept no responsibility for any loss or damage resulting from following a link featured on our website.
Copyright
No part of the text or graphics on this site may be reproduced or transmitted in any form or by any means, electronic or mechanical, including by photocopying, facsimile transmission, recording, re-keying, or using any information storage and retrieval system, without permission in writing from Coots & Boots.
Coots & Boots is not responsible for the content of external websites.